{"id":1352,"date":"2020-06-03T18:10:11","date_gmt":"2020-06-03T17:10:11","guid":{"rendered":"https:\/\/www.jbrearley.co.uk\/individual-investors\/?page_id=1352"},"modified":"2025-10-16T09:33:01","modified_gmt":"2025-10-16T08:33:01","slug":"help-and-assistance","status":"publish","type":"page","link":"https:\/\/www.jbrearley.co.uk\/individual-investors\/help-and-assistance\/","title":{"rendered":"Help and Assistance"},"content":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Help and Assistance”][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=”Help – Accessing your account, changing your password or passphrase, forgotten your password or passphrase” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” css_animation=”none” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp2|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to \u2013 Access documents on your account” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” css_animation=”none” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp1|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – Inject cash into your account” style=”gradient” gradient_color_1=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp3|title:How%20to%20inject%20cash%20into%20your%20account|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – Place an order online” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp4|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – Prove your bank details to withdraw cash” style=”gradient” gradient_color_1=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp5|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – request a stock to be set up that is not available” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp6|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – Track your account performance” style=”gradient” gradient_color_1=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp7|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – Withdraw cash or set up a regular payment” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp8|target:_blank”][\/vc_column][vc_column][vc_btn title=”Website – Functionality explained” style=”gradient” gradient_color_1=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp9|target:_blank”][\/vc_column][vc_column][vc_btn title=”When and how to – View my faster payment or same day payment online” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp10|target:_blank”][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=””]For all other queries please Email:<\/p>\n

Client Services Administration Support Team Email:\u00a0 admin.preston@jbrearley.co.uk<\/a> (all offices and direct clients) Tel: 01772-318760<\/p>\n

Outsourced Administration Team Helpdesk Email:\u00a0 JBrearley.Outsourced.Admin@jbrearley.co.uk<\/a>\u00a0 Tel: 01253-831165<\/p>\n

Online Services Team (intermediary IFA firms) Helpdesk Email: onlineservices@jbrearley.co.uk<\/a> Tel: 01253-831211[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text][\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_custom_heading text=”Help and Assistance”][\/vc_column][\/vc_row][vc_row][vc_column][vc_btn title=”Help – Accessing your account, changing your password or passphrase, forgotten your password or passphrase” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” css_animation=”none” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp2|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to \u2013 Access documents on your account” style=”gradient” gradient_color_1=”blue” gradient_color_2=”sky” css_animation=”none” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp1|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – Inject cash into your account” style=”gradient” gradient_color_1=”sky” link=”url:https%3A%2F%2Fwww.jbrearley.co.uk%2Fhelp3|title:How%20to%20inject%20cash%20into%20your%20account|target:_blank”][\/vc_column][vc_column][vc_btn title=”How to – Place an order online”… Read more »<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-custom.php","meta":{"footnotes":""},"class_list":["post-1352","page","type-page","status-publish","hentry"],"yoast_head":"\nHelp and Assistance | James Brearley<\/title>\n<meta name=\"description\" content=\"For help and assistance with any of our services, please use the information on this page.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.jbrearley.co.uk\/individual-investors\/help-and-assistance\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help and Assistance | James Brearley\" \/>\n<meta property=\"og:description\" content=\"For help and assistance with any of our services, please use the information on 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