Platform Services

Our execution, custody and valuation services, extend to cover the custody of general investment accounts, ISAs, pensions and offshore bonds, enabling you to hold all of your clients' investments in a single location.

Over the past decade, we have invested heavily in technology to provide you with the ability to efficiently place large numbers of instructions across your client base. Given our stockbroking roots, we are specialist dealers in a wide range of investments, allowing you wherever possible to place instructions whenever it is most convenient for you.

How working with us could improve the service that you offer your clients:

A growing number of intermediary firms view us as an integral part of their service as we provide custody of their clients’ assets via our Nominee Service and in the execution of their investment instructions.

Which investment accounts are supported:

In addition to providing a general investment account and being an approved ISA Manager, we have a growing number of sub-custodian agreements in place with Offshore Life Companies, SIPP administrators, QROPS and QNUPS providers. We are also happy to speak to the service providers that you use if we don’t have a custody agreement in place with them.

Cash Balances:

Given today’s historically low Bank of England base rate, we do not currently pay interest on any cash balance that your clients may hold with us. Any interest that we may receive on clients’ cash balances will be retained by us.

Cash is included in the total portfolio value, used to determine our fees as detailed in the Online Services Charge Card below.

 

 

Keeping you up to date with the progress of your client’s investments:

We will provide you with dedicated access rights to the secure area of our website where you may view an up to date valuation of any of your clients’ portfolios under our administration and place instructions where appropriate. This facility also allows you to view an historical valuation of a client’s portfolio as at the close of play on any business day. At the end of each calendar quarter we will provide you with a valuation of your clients’ portfolio, to also include a statement of the cash account and a schedule of the transactions undertaken on the account in the previous 3 months. Each May, we will provide your clients with a Consolidated Tax Certificate and supporting income schedules, along with a Capital Gains Report where appropriate. Hopefully this will assist either you or them with the completion of their tax returns.

A growing number of our intermediary clients now use a variation of our own client report pack to meet their own reporting requirements for client portfolios under their management or advice. These are typically provided with their firm’s own branding.

Client Servicing:

Central to the delivery of our high levels of client service is the work of our dedicated Online Services Support Team which is at hand to deal with any issues on a prompt and personal basis. We provide clients with a Service Overview and a Custody Review report every six months, the latest copies of which can be accessed below.

Service Charges:

Our standard service, which includes the custody of your clients’ assets, dealing, quarterly valuation reports an annual consolidated tax certificate, cost & charges statement and transaction reporting, is covered by a simple basis points charge, as detailed in the Online Services Charge Card below.

Quick Enquiry

If you wish to speak to a member of our Platform Services team, please contact us on the number below or fill in our quick contact form.

01253 831 211

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